Pricing
Priced to your banners and stores. Public. No haggling.
Three tiers of the omnichannel operating system for grocery, priced by footprint and published in full.
The price on each card is the annual platform fee. Year one adds a one-time implementation and data setup; from year two, managed data infrastructure replaces it.
ORIGIN Foundation
1 banner, 50 to 75 stores
Core POS and ecommerce, 1 to 2 channels
Plus one-time implementation and data setup in year one
ORIGIN Scale
1 to 4 banners, 75 to 200 stores
All major data sources
Best for regional operators running several banners off one governed read
Plus one-time implementation and data setup in year one
ORIGIN Enterprise
200+ stores, unlimited banners, negotiated
Starts at
Complex enterprise environments
Plus one-time implementation and data setup in year one
| Feature | ORIGIN Foundation | Most popularORIGIN Scale | ORIGIN Enterprise |
|---|---|---|---|
| Banners | 1 | 1 to 4 | Unlimited |
| Stores | 50 to 75 | 75 to 200 | 200+ |
| SeatsFixed or variable | 5 | 10 | 20+ |
| Data sourcesPOS, Instacart, DoorDash, Uber Eats, Shipt | Core POS + ecommerce, 1 to 2 channels | All major sources | Complex enterprise environments |
| Support | Standard professional service | Dedicated professional service | Enterprise SLA |
| AI and advanced analytics | Core | Included | Included plus custom |
| ORIGIN AI queries | 50/day | 200/day | 500/day |
| Refunds & cancellations | |||
| OperationsFulfillment, in-store devices, substitutions | |||
| Ecommerce performanceSales, search, baskets, collections | |||
| Marketing performanceRetail media, ads, campaigns | |||
| Inventory levels | With alerts | With alerts | |
| Product analytics | |||
| Weekly ad performance | |||
| LoyaltyCoupons, offers, loyalty sales | |||
| Geographical store performance | |||
| Mobile app | |||
| In-store performanceTraffic, peak hours | |||
| Omnichannel performanceB2B vs B2C | |||
| Anomaly detectionAcross banners, with alerting | |||
| Marketplace fee reconciliation | |||
| Product & collections forecasting | |||
| Presentation slidesPlus AI feedback and Search Engine Ranking | |||
| Quarterly business reviewWith leadership | |||
| Dedicated cloud tenantVPC peering | |||
| Custom integrationsERP, loyalty, supply-side | |||
| White-label portalYour branding, your URL | |||
| On-call data engineeringNamed rota, contracted response times |
Enterprise seats expand with the contract
Services and support
From the first source connected to every quarterly review.
Weeks 1 to 8
Onboarding and data setup
- Sources connected
- POS, marketplaces and in-store, mapped to one schema
- Tie-out before go-live
- your own control totals, reconciled against the platform
- Extra sources
- marketplace, ERP or supply-side connectors built to order
Every Monday
Weekly operating cadence
- One read
- the meeting opens on one screen, same numbers for the room
- Leaks surfaced
- out-of-stocks, refund hotspots and weak promos, unprompted
- Proof
- next week shows the same governed number move
Every quarter
Quarterly business reviews
- On site
- your leadership and your named delivery lead, in the room
- The read
- what moved, what did not, and what changed it
- Next quarter
- the roadmap scoped against your own book
Every day after
Always-on support
- Standard
- included at every tier, email and phone
- Signature
- a named delivery lead in the contract, one hour on a production stop, 24x7
- Your own analysts
- unlimited training seats and administrator certification
Included in every tier
Year one is the annual platform fee plus the one-time implementation and data setup. Years two and three are the annual platform fee plus managed data infrastructure. Both are scoped to your banners and stores in the walkthrough and confirmed during onboarding.
- SOC 2 Type I on a committed date, SIG Lite in the interim
- Email / phone support baseline
- API bridge
- BAA available
- PCI DSS
- CCPA
- Master Portal with lineage and audit on every metric
- Encrypted in transit and at rest
- Three-year rate lock available, no CPI clause and no uplift clause inside the term